A 90-day pilot to see how municipal reports move through your workflow.
Use the free municipal pilot to examine reporting, staff review, work-order activity, and closure records against your own workload. The pilot is free for 90 days and does not require a credit card. Any post-pilot scope or quote is reviewed separately.
Pilot request and staff dashboard access are reviewed separately. A request does not create an employee login or role.
The pilot conversation
Start with the handoffs your team owns.
A municipal workflow has more than one count. A report can be reviewed without becoming a work order. Some work needs a staff check or a field visit. Scope discovery should name the work, its owner, the expected volume, and what your staff want to measure.
Free pilot terms
90 days · $0 · No credit card
This page does not state a post-pilot rate or promise what a municipality will save.
Describe the work
Select the municipal service categories and report-to-work-order steps your team wants to examine.
Confirm the scope
Review lane availability, staff roles, data needs, and any integrations before a pilot plan is set.
Measure locally
Use municipal workload records to compare handling time, routing, work-order activity, and closure documentation.
Current municipal workflow capabilities
A shared work record, with local fit to confirm.
These capabilities describe the product direction and available municipal tools. The pilot scope should identify which selected lane and handoff are ready to evaluate; categories alone do not confirm a production route.
Resident reporting
A mobile-friendly route for residents to describe municipal issues and provide available location or photo context.
Staff review
A municipal view for reviewing reports and deciding the next step. Lane-specific routing is confirmed during discovery.
Work orders
Eligible work can move into a work-order flow for assignment, status updates, and completion review.
Closure documentation
Keep work status and available photo evidence with the work record for municipal follow-up.
Activity to measure
Track the local workload and time measures your municipality chooses for its own evaluation.
Scope options
Discuss Core, Multi-department, or Enterprise as scope shapes based on service lanes and operational requirements.
A municipality-owned measurement plan
Replace assumptions with local records.
Record a baseline before comparing pilot activity. Separate report intake from work performed after a work order exists. Use the same definitions when reviewing time, routing, and closure so the comparison stays useful to your team.
Where local data is missing, mark it unknown rather than filling the gap with a national wage, population ratio, or assumed improvement rate.
Monthly resident reports by selected lane
Monthly work orders and report-to-work-order conversion
Minutes spent on intake, classification, and initial routing
Minutes spent after each work order is created
Repeated status questions and duplicate handling
Routing corrections or work sent to another lane
Closure notes, photos, and other documented outcomes
Additional staff administration or exception handling
Custom post-pilot scope
The quote follows what the municipality needs to support.
WhereY'at does not publish fixed municipal tiers or a population-based rate card. Quote discovery considers service lanes, reports and work orders per month, integrations, data requirements, and support expectations. The worksheet compares an entered quote with your planning scenario; it does not generate a price or recommend one.
Open scope and value worksheetMunicipal review
Use your local approval process.
The printable authorization sheet helps organize an internal discussion. It does not decide which procurement, privacy, security, legal, or budget reviews your municipality needs. Follow your own policies and approval process.
Open pilot authorization sheetPilot terms and questions
Know what the public offer does and does not set.
The free pilot gives the municipality a defined evaluation period. Any later scope or quote requires a separate discussion. No page here promises a particular savings result, approval path, service-level target, or deployment schedule.
Print the local-input planning briefWhat does the pilot cost?+
The pilot is free for 90 days and requires no credit card.
Is there a public price after the pilot?+
No fixed post-pilot rate is published on this page. Any future scope and quote discussion considers selected lanes, report and work-order volume, integrations, data needs, and support.
Are all service categories already routable?+
The categories on the public worksheet are planning inputs. Confirm availability and the proposed department workflow during discovery.
Does the pilot promise savings?+
No. Use local baseline and pilot measurements to assess workflow fit. The calculator displays municipality-entered capacity scenarios, not guaranteed cash savings or ROI.
Pilot terms and calculator limitsStart with a free 90-day municipal pilot.
No credit card is required. Share the workflow you want to assess, then discuss lane availability and scope before setting any future quote terms.