From resident report to documented work, with a scope your team can explain.
WhereY'at supports municipal teams as they review reported issues, move eligible work into a work-order flow, and keep closure records together. Start by describing the service lanes, report volume, work-order activity, and integrations your municipality wants to assess.
Municipal work path
One record, clear next step
Resident report
Issue details and location context
Municipal review
Confirm lane and follow-up needs
Work order
Track the work that follows
Documented closeout
Keep status and evidence together
Illustrative workflow only. Lane availability and routing are confirmed during scope discovery.
Pilot terms
90 days · $0 · No card
A practical path through municipal work
Follow the issue beyond the inbox.
Residents describe a problem. Staff decide what deserves action. Crews complete the work. WhereY'at brings reporting and work-order activity into a shared municipal workflow, while your team keeps control of the review and handoff.
Receive the report
A resident report gives municipal staff a starting point to review the issue, location, and available photo context.
Review and route the work
Staff decide what needs follow-up and which department or service lane should handle it. Lane availability is confirmed in discovery.
Create a work order
Eligible work can move into a municipal work-order flow for review, assignment, and progress tracking.
Record the closure
Keep the work status and completion documentation together so the municipality can review what happened next.
What teams can assess
A clearer record of the work around each report.
The public scope should match the work you expect the municipality to handle. Some workflows depend on department configuration and discovery, so confirm lane fit before including it in a quote or pilot plan.
Resident reporting
Give residents a mobile-friendly way to submit an issue with location and image context when available.
A reviewable queue
Bring municipal reports into a staff view for triage, status review, and the next work decision.
Work-order follow-through
Represent eligible public-works tasks as work orders, with assignment and completion steps shaped to the agreed workflow.
Documented closeout
Use status, notes, and photos to keep field-work evidence with the municipal work record.
Operational context
Review report and work-order activity as a starting point for measuring local workload and workflow fit.
Budget and cost records
Where configured, municipal budget and cost tools can add financial context to the work being tracked.
Pricing should follow the work your municipality needs covered.
We use Core, Multi-department, and Enterprise as scope shapes, not fixed bundles. Selected lanes, report and work-order volume, integrations, data needs, and support expectations belong in the quote conversation. The worksheet is for local planning, not automated pricing.
Core
Start with one defined service lane and the report-to-work-order steps your team wants to examine.
Questions for scope discovery
- Which issue types belong in the first lane?
- How many reports and work orders arrive in a normal month?
- Who reviews each handoff?
No public rate is assigned to this scope shape. Confirm availability and quote terms together.
Multi-department
Plan across several service lanes, with clear ownership and workload boundaries between departments.
Questions for scope discovery
- Which departments need to review or accept work?
- Where do lane handoffs or duplicate records occur?
- Which integrations or data exports matter?
No public rate is assigned to this scope shape. Confirm availability and quote terms together.
Enterprise
Review broader lane coverage, higher request volume, and the operational requirements a larger deployment may bring.
Questions for scope discovery
- What report and work-order volumes should be planned for?
- What integrations, data needs, and support expectations apply?
- Which workflows require separate validation?
No public rate is assigned to this scope shape. Confirm availability and quote terms together.
Need a starting point for the conversation?
Enter your own workload, staff-time assumptions, and any quote you already have. The worksheet runs locally and does not send those values.
Free 90-day pilot · No card
Use a pilot to examine fit with your local workflow.
A useful evaluation starts with the work your team already handles. Agree which service-lane categories to review, how reports become work orders, and what staff time or closure evidence you want to measure. The pilot is free for 90 days and requires no credit card.
Handling time
Compare locally measured intake, review, routing, and work-order time.
Routing accuracy
Record whether a report reaches the intended service lane on the first pass.
Report-to-work-order
Track which reports become work orders and what prevents that handoff.
Closure records
Review status notes, photos, and the information staff need to document completed work.
Questions before you request a pilot
Keep the terms and limits in the open.
Municipal software touches local workflows, procurement, and staff capacity. Use your municipality's process to review fit, approvals, data needs, and any future quote.
Print a blank planning worksheetWhereY'at does not publish a fixed municipal rate card. Quote discovery considers selected service lanes, monthly report and work-order volume, integrations, data needs, and support expectations. The worksheet helps organize local inputs, it does not create a quote.
Field follow-through
Keep the work view close to the crew.
WhereY'at also provides a field-facing Foreman experience for municipal work. Explore the current view and confirm roles, lane coverage, and workflow needs during scope discovery.
Field work record
A clear path from assignment to review
Review
Confirm the next work step
Document
Keep completion evidence
Close
Record the final status
Workflow illustration. Confirm which field actions are available for the selected municipality and service lane.
Bring your lanes and workload to the pilot conversation.
Tell us how residents report issues today, who reviews the work, and what makes a clean handoff difficult. A municipality specialist can use that context to discuss the free 90-day pilot and what needs to be confirmed before a quote.
Prefer to review first? Read the pilot details or build a local worksheet.
Bring every report into one work order
Tell us about your town, team, and reporting workflow. We will show how the free 90-day pilot can fit without a credit card.
Measure your own workflow before choosing a scope.
Request the free 90-day municipal pilot with no credit card, or use the local worksheet to organize report volume, work orders, staff time, and an actual quote when available.